Support

We are here for you

Experiencing a technical issue, need service guidance, or have an account question? Rest assured, we are always here to provide the support you need.

MedixGate Customer Web Portal

MedixGate has implemented a new customer web portal offering our customers some great features including:

Reporting new support issues
Checking the status of existing support issues
Reviewing service order details
Customer knowledge base.

If you are an existing user, please, click here to access your portal

To create a support ticket via email, submit an email to: support@medixgate.com

To login into your customer portal, please, click on the link: customer portal access