Patient Engagement Mobility
Records
Your Medical History, Anywhere You Go.
MyRecords is a secure, mobile-first digital vault that puts a patient’s entire medical history in the palm of their hand. By eliminating the reliance on physical paper folders, we ensure that critical health data is portable, permanent, and protected.
Unified Health Profile: Access a comprehensive timeline of every doctor’s visit, diagnosis, and treatment plan across the MedixGate network.
Family Account Management: One primary user can manage records for children and elderly parents—perfect for family-centric care models.
Emergency Access: In a crisis, vital info like blood type and allergies is available in seconds, even if the patient is at a new facility.
Laboratory Test Results
Empowering Patients through Data Ownership
No more waiting days for a phone call or making extra trips to the clinic just to pick up a piece of paper. MedixGate bridges the gap between the laboratory and the patient with instant, digital delivery.
Direct-to-App Delivery: Results are pushed to the patient’s device the moment they are authorized by the lab technician.
Visual Trends: View blood sugar, cholesterol, or other key metrics over time with intuitive charts that show whether your health is improving.
Secure Sharing: Instantly share high-resolution lab reports or radiology images with specialists for a second opinion, directly from the app.
Current Medication
Never Miss a Beat with Digital Prescriptions
Medication adherence is critical to recovery. MedixGate provides a live, interactive list of a patient’s current medications, ensuring they stay compliant and safe from dangerous drug interactions.
Digital Prescription History: View a clear list of active medications, including dosage instructions and the prescribing doctor's notes.
Refill Requests: Send a digital request to your doctor for a prescription renewal before your medicine runs out.
Medication Reminders: Set custom alerts on your smartphone to remind you exactly when to take your medication, ensuring better long-term health outcomes.
Prior Visit Summaries
Every Consultation, Clearly Documented.
Never again will a patient have to rely on memory or a handwritten scrawl to understand their care plan. Prior Visit Summaries provide a clear, jargon-free digital record of every clinical encounter, ensuring that patients and their families stay informed and aligned with the doctor’s recommendations.
The "After-Visit" Blueprint: Immediately following a consultation, a summary is pushed to the patient’s mobile device. This includes the primary reason for the visit, the doctor’s key observations, and the agreed-upon next steps.
Instructional Clarity: View specific post-care instructions—such as wound care steps, dietary restrictions, or activity levels—presented in an easy-to-read format
Historical Context for Specialists: When visiting a new doctor or a different facility within the MedixGate network, patients can instantly share their previous visit summaries, providing the new clinician with immediate context and preventing redundant questions.
Appointment Requests
Skip the Queue, Secure Your Slot.
Administrative friction is the leading cause of missed appointments. We’ve turned the scheduling process into a seamless, 24/7 digital experience that respects the patient’s time and the clinic’s capacity.
Seamless Appointment Booking: Browse available time slots and book appointments at your convenience, without waiting for the clinic doors to open. Patients can schedule, reschedule, or cancel appointments 24/7, reducing "no-show" rates by up to 30%.
Automated Reminders: Receive SMS or WhatsApp notifications leading up to your visit to ensure you never miss a check-up.
Reschedule with Ease: Life happens. Patients can request a change in their appointment time with one tap, automatically updating the doctor's calendar in the Smart EHR.
AI Triage Bot
Automating the "Front Door" of Healthcare.
An intelligent, multilingual screening tool that offloads administrative burdens and prioritizes urgent cases before they reach the waiting room.
Dialect-Aware Screening: Our AI understands and communicates in English, French, Arabic, and Amharic, allowing patients to describe symptoms in their native tongue.
Predictive Prioritization: Automatically flags high-risk patients (e.g., symptoms of malaria or maternal complications), moving them to the front of the clinical queue.
SMS Integration: Meet patients where they are. The bot lives on the messaging platforms they already use, reducing the barrier to seeking care.
Reduced Waiting Times: By gathering history and vitals digitally, the AI saves clinicians an average of 8 minutes per encounter, allowing them to see more patients daily.
Secure Messaging
NDPR, CNDP, POPIA - Compliant Communication for Modern Providers.
A secure, encrypted channel for provider-to-provider and provider-to-patient communication, replacing unsecure consumer apps.
Telemedicine-Ready: Conduct secure video or voice consultations directly within the app, supported by low-latency architecture for stable calls in low-bandwidth areas.
Encrypted File Sharing: Securely share X-rays, lab reports, and referral letters between specialists without violating regional data protection laws (NDPR, CNDP, POPIA).
Group Consultations: Enable "Virtual Ward Rounds" where a team of specialists can discuss a patient’s case in a secure, audit-trailed chat room.
Broadcast Alerts: Clinic admins can send critical health alerts or clinic updates to their entire patient database with a single click.
Payment System Integration
Closing the Revenue Loop with Payment Integration.
A direct bridge between clinical actions and financial collections, supporting the diverse payment ecosystems of the region.
Native Mobile Money Support: One-click payments via M-Pesa, Paystack, Telebirr, and Fawry, no third-party hardware required.
Automated Invoicing: Invoices are generated the moment a doctor finishes a consultation, sent directly to the patient's phone for immediate settlement.
Multi-Currency Accounting: Automatically manage transactions in Naira, Dirhams, Birr, or Shillings with real-time exchange rate reconciliation.
Insurance Claim Tracking: Real-time verification of insurance eligibility to reduce rejected claims and improve clinic cash flow.